Essential Help

Find essential contacts for emergency, mental health, LGBTQ+, and carer support all in one place.

Emergency Support

  • 999 (UK Emergency Services) – For immediate assistance in life-threatening situations.

  • NHS 111 – Non-emergency medical help (available 24/7).

  • Samaritans: 116 123 (24/7); www.samaritans.org – Confidential emotional support for anyone in distress.

  • Shout (Text Support): Text "SHOUT" to 85258 (24/7) – Confidential mental health support via text.

Mental Health Support

  • SANEline: 0300 304 7000 (4:30pm-10:30pm, daily); www.sane.org.uk – Support for anyone affected by mental illness.

  • Together All: www.togetherall.com – Online community for mental health support, available 24/7.

  • No Panic: 0300 772 9844 (10am-10pm); www.nopanic.org.uk – Helpline for anxiety disorders and panic attacks.

  • Mind: 0300 123 3393 (Mon-Fri, 9am-6pm); www.mind.org.uk – Mental health support.

  • Rethink Mental Illness: 0300 5000 927 (Mon-Fri, 9:30am-4pm); www.rethink.org – Support and advice for people affected by mental illness.

  • CALM (Campaign Against Living Miserably): 0800 58 58 58 (5pm-Midnight); www.thecalmzone.net – Help for men in the UK struggling with mental health issues.

  • Shout (Text Support): Text "SHOUT" to 85258 (24/7) – Confidential mental health support via text.

General Support Lines

  • Samaritans: 116 123 (24/7); www.samaritans.org – Confidential emotional support for anyone in distress.

  • The Mix: 0808 808 4994 (Freephone 24/7); www.themix.org.uk – Support for under 25s.

  • SupportLine: 01708 765200 (hours vary); www.supportline.org.uk – Emotional support for people on any issue, including relationships, anxiety, and abuse.

  • Shelter: 0808 800 4444 (Mon-Fri, 8am-8pm; Sat-Sun, 9am-5pm); www.shelter.org.uk – Housing and homelessness support.

  • Citizens Advice: 03444 111 444; www.citizensadvice.org.uk – General advice on rights, housing, legal issues, and more.

  • Women's Aid: 0808 2000 247 (24/7); www.womensaid.org.uk – National charity working to end domestic violence against women and children.

  • Men's Advice Line: 0808 801 0327 (Mon-Fri, 9am-8pm); www.mensadviceline.org.uk – Advice and support for men experiencing domestic abuse.

  • Family Lives: 0808 800 2222 (Mon-Fri, 9am-9pm; Sat-Sun, 10am-3pm); www.familylives.org.uk – Parenting and family support.

  • Refugee Council: 0207 346 6700; www.refugeecouncil.org.uk – Support for refugees and asylum seekers in the UK.

  • Childline: 0800 1111 (24/7); www.childline.org.uk – Support for children and young people up to age 19.

  • NSPCC: 0808 800 5000 (24/7); www.nspcc.org.uk – Support for children affected by abuse.

Caring Support

  • Carers UK: 0808 808 7777 (Mon-Fri, 9am-6pm); www.carersuk.org – Advice, information, and support for carers.

  • The Carers Trust: 0300 772 9600 (Mon-Fri, 9am-5pm); www.carers.org – Support for unpaid carers.

  • Age UK: 0800 678 1602 (8am-7pm, 365 days a year); www.ageuk.org.uk – Help and advice for older people and their carers.

Suicide Prevention

  • HOPELINEUK (PAPYRUS): 0800 068 4141 (Mon-Fri, 9am-10pm; Sat-Sun, 2pm-10pm); www.papyrus-uk.org – Suicide prevention helpline for young people.

  • Maytree: 020 7263 7070; www.maytree.org.uk – Respite for people in suicidal crisis.

  • Survivors of Bereavement by Suicide (SOBS): 0300 111 5065 (Mon-Fri, 9am-9pm); www.uksobs.org – Support for people bereaved by suicide.

Grief Support

  • Cruse Bereavement Support: 0808 808 1677 (Mon-Fri, 9am-5pm); www.cruse.org.uk – Support for anyone dealing with grief.

  • The Compassionate Friends: 0345 123 2304 (Daily, 10am-4pm & 7pm-10pm); www.tcf.org.uk – Support for bereaved parents and families.

  • Child Bereavement UK: 0800 02 88 840 (Mon-Fri, 9am-5pm); www.childbereavementuk.org – Help for families and professionals when a child dies or is bereaved.

Addiction Support

Additional Resources

LGBTQ+ Support

  • Switchboard LGBT+ Helpline: 0300 330 0630 (10am-10pm, daily); www.switchboard.lgbt – Confidential support, information, and a listening service for LGBTQ+ individuals.

  • MindOut: www.mindout.org.uk – Mental health service run by and for LGBTQ+ people, offering online chat and resources.

  • LGBT Foundation: 0345 3 30 30 30 (Mon-Fri, 10am-6pm); www.lgbt.foundation – Support for LGBTQ+ people, including counselling, helpline, and wellbeing services.

  • Gendered Intelligence: www.genderedintelligence.co.uk – Support for trans, non-binary, and gender-diverse people, offering mental health resources and community.

  • Mermaids: 0808 801 0400 (Mon-Fri, 9am-9pm); www.mermaidsuk.org.uk – Support for transgender and gender-diverse children, young people, and their families.

  • Galop: 0800 999 5428 (Mon-Fri, 10am-5pm); www.galop.org.uk – National LGBTQ+ anti-violence charity supporting those experiencing hate crime, domestic abuse, and sexual violence.

  • AKT (Albert Kennedy Trust): www.akt.org.uk – Supports LGBTQ+ young people aged 16-25 who are homeless or living in a hostile environment.

  • Stonewall: www.stonewall.org.uk – Offers resources and guidance for LGBTQ+ individuals, including support for mental health and wellbeing.

Trauma Support

  • Survivors UK: 020 3598 3898 (Mon-Fri, 9:30am-5pm); www.survivorsuk.org – Support for men, boys, and non-binary individuals who have been affected by sexual violence or abuse.

  • The Survivors Trust: 08088 010818 (Mon-Fri, 10am-8pm); www.thesurvivorstrust.org – A national umbrella agency for specialist rape, sexual violence, and childhood sexual abuse services.

  • NAPAC (National Association for People Abused in Childhood): 0808 801 0331 (Mon-Thu, 10am-9pm; Fri, 10am-6pm); www.napac.org.uk – Support for adult survivors of childhood abuse.

  • Safeline: 0808 800 5008 (Mon-Fri, 9am-5pm); www.safeline.org.uk – National charity offering specialist counselling and support for survivors of sexual abuse and rape.

  • Rape Crisis England & Wales: 0808 802 9999 (12pm-2:30pm, 7pm-9:30pm); www.rapecrisis.org.uk – Specialist services and support for women and girls who have experienced sexual violence.

  • Mind (Trauma Support): 0300 123 3393 (Mon-Fri, 9am-6pm); www.mind.org.uk – Support and information for trauma survivors, including those affected by abuse, violence, or other traumatic experiences.

  • The Havens (Sexual Assault Referral Centres): 020 3299 6900 (24/7); www.thehavens.org.uk – Specialist centres in London for people who have been raped or sexually assaulted.

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