Essential Help
This page brings together urgent, ongoing, and specialist support lines in one place. These services are here to complement your therapy journey and provide help whenever you need it.
Emergency Support
999 (UK Emergency Services) – For immediate assistance in life-threatening situations.
NHS 111 – Non-emergency medical help (available 24/7).
Samaritans: 116 123 (24/7); www.samaritans.org – Confidential emotional support for anyone in distress.
Shout (Text Support): Text "SHOUT" to 85258 (24/7) – Confidential mental health support via text.
Mental Health Support
SANEline: 0300 304 7000 (4:30pm-10:30pm, daily); www.sane.org.uk – Support for anyone affected by mental illness.
Together All: www.togetherall.com – Online community for mental health support, available 24/7.
No Panic: 0300 772 9844 (10am-10pm); www.nopanic.org.uk – Helpline for anxiety disorders and panic attacks.
Mind: 0300 123 3393 (Mon-Fri, 9am-6pm); www.mind.org.uk – Mental health support.
Rethink Mental Illness: 0300 5000 927 (Mon-Fri, 9:30am-4pm); www.rethink.org – Support and advice for people affected by mental illness.
CALM (Campaign Against Living Miserably): 0800 58 58 58 (5pm-Midnight); www.thecalmzone.net – Help for men in the UK struggling with mental health issues.
Shout (Text Support): Text "SHOUT" to 85258 (24/7) – Confidential mental health support via text.
General Support Lines
Samaritans: 116 123 (24/7); www.samaritans.org – Confidential emotional support for anyone in distress.
The Mix: 0808 808 4994 (Freephone 24/7); www.themix.org.uk – Support for under 25s.
SupportLine: 01708 765200 (hours vary); www.supportline.org.uk – Emotional support for people on any issue, including relationships, anxiety, and abuse.
Shelter: 0808 800 4444 (Mon-Fri, 8am-8pm; Sat-Sun, 9am-5pm); www.shelter.org.uk – Housing and homelessness support.
Citizens Advice: 03444 111 444; www.citizensadvice.org.uk – General advice on rights, housing, legal issues, and more.
Women's Aid: 0808 2000 247 (24/7); www.womensaid.org.uk – National charity working to end domestic violence against women and children.
Men's Advice Line: 0808 801 0327 (Mon-Fri, 9am-8pm); www.mensadviceline.org.uk – Advice and support for men experiencing domestic abuse.
Family Lives: 0808 800 2222 (Mon-Fri, 9am-9pm; Sat-Sun, 10am-3pm); www.familylives.org.uk – Parenting and family support.
Refugee Council: 0207 346 6700; www.refugeecouncil.org.uk – Support for refugees and asylum seekers in the UK.
Childline: 0800 1111 (24/7); www.childline.org.uk – Support for children and young people up to age 19.
NSPCC: 0808 800 5000 (24/7); www.nspcc.org.uk – Support for children affected by abuse.
Caring Support
Carers UK: 0808 808 7777 (Mon-Fri, 9am-6pm); www.carersuk.org – Advice, information, and support for carers.
The Carers Trust: 0300 772 9600 (Mon-Fri, 9am-5pm); www.carers.org – Support for unpaid carers.
Age UK: 0800 678 1602 (8am-7pm, 365 days a year); www.ageuk.org.uk – Help and advice for older people and their carers.
Suicide Prevention
HOPELINEUK (PAPYRUS): 0800 068 4141 (Mon-Fri, 9am-10pm; Sat-Sun, 2pm-10pm); www.papyrus-uk.org – Suicide prevention helpline for young people.
Maytree: 020 7263 7070; www.maytree.org.uk – Respite for people in suicidal crisis.
Survivors of Bereavement by Suicide (SOBS): 0300 111 5065 (Mon-Fri, 9am-9pm); www.uksobs.org – Support for people bereaved by suicide.
Grief Support
Cruse Bereavement Support: 0808 808 1677 (Mon-Fri, 9am-5pm); www.cruse.org.uk – Support for anyone dealing with grief.
The Compassionate Friends: 0345 123 2304 (Daily, 10am-4pm & 7pm-10pm); www.tcf.org.uk – Support for bereaved parents and families.
Child Bereavement UK: 0800 02 88 840 (Mon-Fri, 9am-5pm); www.childbereavementuk.org – Help for families and professionals when a child dies or is bereaved.
Addiction Support
Alcoholics Anonymous: 0800 917 7650 (24/7); www.alcoholics-anonymous.org.uk – Support for people with alcohol problems.
Narcotics Anonymous: 0300 999 1212 (10am to midnight); www.ukna.org – Support for people with drug addiction.
Gamblers Anonymous UK: www.gamblersanonymous.org.uk – Support for people affected by gambling addiction.
FRANK: 0300 123 6600 (24/7); www.talktofrank.com – Honest advice and support on drug use.
Additional Resources
NHS https://www.nhs.uk/nhs-services/mental-health-services/ NHS mental health services and where to get urgent help.
Hub of Hope: www.hubofhope.co.uk – National mental health database connecting people to local and national mental health services.
LGBTQ+ Support
Switchboard LGBT+ Helpline: 0300 330 0630 (10am-10pm, daily); www.switchboard.lgbt – Confidential support, information, and a listening service for LGBTQ+ individuals.
MindOut: www.mindout.org.uk – Mental health service run by and for LGBTQ+ people, offering online chat and resources.
LGBT Foundation: 0345 3 30 30 30 (Mon-Fri, 10am-6pm); www.lgbt.foundation – Support for LGBTQ+ people, including counselling, helpline, and wellbeing services.
Gendered Intelligence: www.genderedintelligence.co.uk – Support for trans, non-binary, and gender-diverse people, offering mental health resources and community.
Mermaids: 0808 801 0400 (Mon-Fri, 9am-9pm); www.mermaidsuk.org.uk – Support for transgender and gender-diverse children, young people, and their families.
Galop: 0800 999 5428 (Mon-Fri, 10am-5pm); www.galop.org.uk – National LGBTQ+ anti-violence charity supporting those experiencing hate crime, domestic abuse, and sexual violence.
AKT (Albert Kennedy Trust): www.akt.org.uk – Supports LGBTQ+ young people aged 16-25 who are homeless or living in a hostile environment.
Stonewall: www.stonewall.org.uk – Offers resources and guidance for LGBTQ+ individuals, including support for mental health and wellbeing.
Trauma Support
Survivors UK: 020 3598 3898 (Mon-Fri, 9:30am-5pm); www.survivorsuk.org – Support for men, boys, and non-binary individuals who have been affected by sexual violence or abuse.
The Survivors Trust: 08088 010818 (Mon-Fri, 10am-8pm); www.thesurvivorstrust.org – A national umbrella agency for specialist rape, sexual violence, and childhood sexual abuse services.
NAPAC (National Association for People Abused in Childhood): 0808 801 0331 (Mon-Thu, 10am-9pm; Fri, 10am-6pm); www.napac.org.uk – Support for adult survivors of childhood abuse.
Safeline: 0808 800 5008 (Mon-Fri, 9am-5pm); www.safeline.org.uk – National charity offering specialist counselling and support for survivors of sexual abuse and rape.
Rape Crisis England & Wales: 0808 802 9999 (12pm-2:30pm, 7pm-9:30pm); www.rapecrisis.org.uk – Specialist services and support for women and girls who have experienced sexual violence.
Mind (Trauma Support): 0300 123 3393 (Mon-Fri, 9am-6pm); www.mind.org.uk – Support and information for trauma survivors, including those affected by abuse, violence, or other traumatic experiences.
The Havens (Sexual Assault Referral Centres): 020 3299 6900 (24/7); www.thehavens.org.uk – Specialist centres in London for people who have been raped or sexually assaulted.